SNAC Privacy Policy

SNAC Privacy Policy

SNAC strictly complies with the regulations on personal information protection of related legislation, which an information communication service provider must abide by, including Act on Promotion of Information and Communication Network Utilization and Information Protection, Personal Information Protection Act, Communication Privacy Protection Act, Telecommunications Business Act, from service planning to termination. In addition, the company provides services in compliance with international standards such as the OECD Privacy guidelines.

1. What is SNAC 's Privacy Policy?

SNAC collects and uses the personal information based on the user's consent, and assures user's right (Information Self-determination).

SNAC complies with the relevant laws, regulations and guidelines of the Republic of Korea that all the information and communication service providers must comply with.

"Personal Information Handling Policy" means the guidelines that SNAC must follow to protect users' valuable personal information so that users can use the service with peace of mind.

This privacy statement applies to the SNAC Web and application too.

2. Personal Information Collection

In order to provide the service, we collect very limited personal information.

During sign up and service use, we collect a limited personal information through our homepage, application or other program, necessary to provide the following services.

SNAC Service:

[Required] Phone number, Phone book (third person’s contact number and name), Name (nick name), Profile picture, IMEI Number (will be used in case the other provided information is not sufficient to verify user’s identity).

SNAC Account

[Required] Email, Password, Name (nick name), Profile picture, SNAC Service friend list, Phone number

[Optional] Date of birth, Gender

Customer Center

[Required] Telephone number, SNAC Account (email).

Sometimes in order to provide extra features, apart from the information available in user’s SNAC account, additional information may be requested after user’s consent.

*Required fields are information necessary to perform the essential functions of a service. While optional fields do not affect the service use itself, but are collected further to provide additional value to the user.

Procedure for collecting personal information is as follows.

When collecting personal information, we will notify you in advance and ask for your consent, and collect personal information through the following methods.

  • 1) When the user agrees to provide and enters the personal information by itself while registering or while using the service.
  • 2) When user provides personal information to affiliated services, partners or organizations.
  • 3) When user is seeking help from customer center through website, email, fax or phone call.
  • 4) When user participates in the online/offline event.
  • 5) Some information like device’s information is automatically generated and collected while using PC, web or mobile application.

The personal information that you provide is collected while using the app or related program, and is gathered through the information gathering tool. Some information is collected via a written form, fax, telephone, consultation bulletin board, e-mail or may be received by our partner companies.

3. Using Collected Personal Information

We use personal information only for the following purposes: membership management, service improvement, and new service development.

Your personal information is utilized for identifying yourself in SNAC, connecting your SNAC account with a service that you have designated, inviting friends, and providing contents or specific customized services.

In addition, it is used for various other purposes like member management and identification, prevention of unauthorized use of services provided by the company, confirmation of intent to subscribe, avoiding duplicate membership, saving of records for dispute settlement, and keeping track of complaints.

In addition, it can be used for a variety of purposes such as marketing and advertising, developing and customizing new services provided by the company, provision of services according to statistical characteristics, validating services, providing opportunities to participate in events, providing advertising information, identifying access frequency, and statistics on service usage.

4. Transactions

All the blockchain transactions are verified and recorded in a blockchain through a distributed consensus network. You acknowledge and agree that the transaction details submitted through the service may get significantly delayed or may not be completed by the blockchain.

5. Others

SNAC always protects users’ rights.

To ensure your personal information is not lost, stolen, leaked, tampered with or damaged, SNAC securely stores and manages your personal information by encrypting it in accordance with relevant laws and internal policies.

We also do our best to prevent personal information from being leaked or damaged by hacking or computer viruses.

At any time, you (legal representative if you are under 14 years of age) can view or modify your personal information. However, account deletion is not possible due to nature of the blockchain.

Please contact the customer center by telephone and e-mail to take care of any changes you need to make when using the service.

If you request correction of an error in your personal information, we will not use that information until the correction has been made.

Cookies may be used to provide PC-based services.

SNAC uses 'cookies' that store and retrieve your information from time to time to provide personalized and customized services.

Cookies are stored on your device as tiny text files that are sent to your browser by the server that runs the website.

Later, when you visit the website, the website server will read the cookies stored on your device to maintain your preferences and provide customized services.

When you visit a particular website, cookies help you access and use the website based on how you have accessed it previously. Cookies are also used to provide optimized advertising and customized information through your website visit history and usage.

Cookies do not automatically/actively collect your personal information, and you can choose to save or delete these cookies at any time.

Therefore, by choosing options in your web browser, you can choose to delete existing cookies, allow or block all cookies, and set preferences on individual cookies at the time of visiting a website.

However, if you refuse to store cookies, you may find it difficult to use some of the services, such as those that require login.

6. Rights of Users and Legal Representatives and Their Practice

You can view or modify your personal information at any time, and if you do not consent to SNAC's handling of your personal information, you may opt-out. However, in such cases, it may be difficult to use some or all of the services.

For SNAC users under the age of 14, the legal guardian has the right to view or modify the child's personal information, and the right to withdraw the consent of collecting and using.

If you had requested correction of errors in the personal information, the concerned information will not be available or disclosed until the correction is made.

If you request for termination of account, cancelling of membership or deletion of personal information, SNAC will process the concerned information only as indicated in section regarding period of retention and use of personal information, and will not be viewed or used for any other purpose.

7. Account Suspension

We may, at our sole discretion, suspend or terminate your access to the service without prior notice. In addition, if you violate the terms of this Agreement, your account and other related information and files may be deactivated.

8. SNAC’s efforts towards protection of personal information

SNAC stores and manages your personal information in encrypted form, according to related legislation and internal policy for the purpose of safety acquisition that will prevent loss, theft, leak, falsification or damage of personal information while handling such information.

Moreover, SNAC does its best to prevent leakage or damage of the user’s personal information by hacking or computer viruses.

In order to protect your personal information from damage, we back up your data from time to time and use the latest anti-virus programs to prevent your personal information or data from being leaked, tempered or hacked. SNAC also uses encrypted communication to facilitate safe transmission of personal information on the network.

In addition, SNAC controls external intrusion utilizing intrusion prevention system, and does its best to be equipped with all possible technological instruments to ensure system security.

9. Pre-revision Notice

If the contents of this Privacy Policy are added, deleted or modified, the notice will be rolled out at least seven days before the amendment.

However, if significant changes are made to user rights, including changes to collection and use of personal information and disclosure of the information to third parties, we will notify at least 30 days prior to the intended changes.

Your consideration, understanding, cooperation and suggestions are needed and will be highly appreciated as the basis towards enhancing your experience while using the Services and making SNAC a wonderful application. In the future, taking in consideration the above-mentioned Terms, in order for its users to enjoy a stable and smooth service, SNAC will keep on providing terms and conditions, operation policy, and information on each service, along with the customer center help and customer support within the scope of these Terms.

Date of implementation : 2019-04-08